= Fixing PRA Errors =

One of the requests that we receive regularly is to provide help in understanding the PRA error messages that the terminals and 1-Stop provide as they are not easily understood. 

With this in mind we have developed instructions on how to fix the errors that occur with PRAs.

 * Once you realise that your PRA is in error, open the PRA from the PRA menu in Exportnet
 * You will notice that next to the red Error warning there is a question mark icon.
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 * By clicking on the question mark a pop up will appear with more detailed instructions on how to fix the problem.
 * If the instructions are not useful or more detailed information is needed please email support@commerceplus.net.au so we can update the instructions.

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